ABOUT YOUR HOSTS

CHIP KLOSE

Chip is a New York City–based restaurant coach as well as the host of the Restaurant Strategy podcast. He has amassed more than two decades of operational experience in the hospitality industry, opening Michelin-starred restaurants and collaborating with numerous James Beard Award–winning chefs. He is a contributing writer for Bar & Restaurant and travels the country as a noted public speaker, giving presentations on marketing, operations, technology, and more. He earned his MBA in food marketing from Saint Joseph’s University, where he frequently teaches as a guest lecturer.

As a coach he’s worked with dozens of companies, helping them with everything from menu costing and payroll to developing a framework for how to position their restaurant in the market.

His goal — both in the work he does with his clients as well as on the podcast — is to help chefs and operators build more profitable restaurants. Guests on his podcast have included New York Times bestselling author Martin Lindstrom, Wharton professor Peter Fader, Founder of Cali BBQ Media, Shawn Walchef, and many, many more. The show is consistently listed on Apple’s Top 100 Marketing Podcasts, and was recently voted as a Top 20 Restaurant Podcast by Feedspot.

REV CIANCIO

Rev is a New York City restaurant owner and knows exactly how hard it is to operate and brand a hospitality business.

He is a hospitality marketing consultant, customer and technology evangelist at Branded Strategic Hospitality,  with more than 20 years experience in B2B digital marketing and business development, specializing in hospitality marketing, content, local SEO, reputation management and demand generation. He helps technology companies, brands and restaurants to acquire and retain more customers.

Rev is known as an “expert burger taster,” pens hospitality and marketing tips on his Instagram @revciancio, as well as his LinkedIn Profile and hosts the Restaurant Marketing Podcast. He believes that Pizza is a religion.